Hospitals, Hospice and Behavioral Health
Providence Hospital is a 540-bed, 2200 employee/staff healthcare facility located on a 36-acre campus integrated with an inner-city community in Washington DC. Providence was established by the Daughters of Charity. It is the longest continuously operating hospital in the Washington DC area and third longest in the nation. Today, Providence is part of the Ascension Health System, the nation’s largest Catholic nonprofit health system with more than 1,400 facilities across the country. As a teaching hospital, Providence offers graduate medical teaching programs and serves as a rotational site for nursing and medical students and residents. Providence Hospital launched in October 2014 and is focused on the short-term caregivers, including all of the hospital’s staff.
Capital Caring is one of the nation’s oldest and largest providers of hospice and palliative care. It operates 8 facilities in the greater Washington, DC area. A non-profit with over 800 staff, including doctors, nurses, therapists, and counselors, it looks to improve care for those facing life-limiting illness through direct support of patients and their families, public education and public advocacy. Capital Caring is well recognized for excellence, and is viewed nationwide as a model for other hospice and palliative care facilities. Launched in January 2016.
Psychiatric Institute of Washington (PIW) is a 124-bed facility with inpatient, outpatient and partial hospitalization programs. As the first and only free standing psychiatric hospital in Washington, DC, PIW has a reputation for providing innovative treatment and care. It focuses on behavioral health programs for children, adolescents and adults, and employs a multidisciplinary team of psychiatrists, therapists, social workers, nurses and counselors who are dedicated to helping patients overcome their challenges. Launched September 2016.
Doctors Community Hospital is a mid-sized hospital located in Lanham, MD with approximately 1400+ staff members and 220 beds. The medical center admits 12,000 patients each year and offers standard and specialty services such as diagnostics, emergency and cardiac care, diagnostics, rehabilitation, wound care, and neurology. Comprising of 600 doctors, the hospital also includes a women’s health center, a sleep therapy division, and the Joslin Diabetes Center. Established in 1975, Doctors Community Hospital also provides community health services such as educational programs and support groups for specific medical conditions. Launched in October 2015.
Skilled Nursing, Rehabilitation and Assisted Living
Forest Hills of DC operates two facilities offering a full continuum of care and support for seniors. With over one-hundred years of experience, Forest Hills is a well-recognized leader in the nursing care industry. Located in northwest Washington, DC, its services include assisted living, Alzheimer’s assisted living and memory care, long-term care and short-term rehabilitation services. Management is looking to more tightly integrate its 225 staff members who work in its two separate sites. Formerly known as the Methodist Home, Forest Hills welcomes residents and families of all faiths, as well as those with no church affiliations. Launched in August 2015.
Army Distaff Center at Knollwood, located in Washington, DC provides integrated care for approximately 300 residents. With its 225 staff and independent contractors, the Knollwood community provides independent living, assisted living, a specialized Alzheimer’s care unit, and nursing care. Knollwood launched the Ceca-Knollwood Award program in June, and an enthusiastic staff made over 1200 nominations in the first month. Knollwood was established in 1962 as the first military retirement community in the United States, and continues to provide secure retirement housing and healthcare to members of the American military family. The Army Distaff Foundation, a 501 (c)(3) nonprofit organization, has managed this retirement community for more than 50 years, offering a continuum of care to best fulfill the physical and emotional needs of each resident. Launched in June 2014.
Manassas Health & Rehab Center , part of the Commonwealth Care of Roanoke family, opened its 120-bed health and rehabilitation center in 2006. Manassas provides short-term rehab services, long-term care, and specially trained memory care staff in Evergreen Court, an advanced Alzheimer’s and dementia care unit. Manassas has a long-serving staff of approximately 120, plus 40 independent contractors who provide on premise dining, rehabilitation and housekeeping services. Due to its distant location outside of Washington DC, Manassas has served, in part, as a test bed for building remote delivery and support of Ceca’s program. Manassas administration implemented and launched the program in August 2014.
Mary Marshall Assisted Living Residence operates as a partnership between Volunteers of America and the Arlington County Department of Human Services. It provides a home for elderly, low-income individuals with intellectual disabilities and mental illness. It has 52-beds and a staff of approximately 50 caregivers. The facility opened approximately 3 years ago as a unique experiment that attempts to deliver the scale of institutional mental health services within the intimacy of a group home. Volunteers of America, which staff’s the facility, is one of the largest nonprofit providers in the United States of affordable senior housing, skilled nursing care and assisted living for seniors. Mary Marshall launched the program in August 2014, and enjoys exceptional participation.
Stoddard Baptist Nursing Home was founded in 1902 and operates as a nursing home for seniors in Washington DC. Its services include assisted living, long-term care and short-term rehabilitation services. Most of its residents and patients are publicly-assisted. Stoddard has 164 beds and a staff of approximately 270. Originally conceived as a retirement home for Baptist ministers and spouses, Stoddard enjoys continuing ties with the Baptist ministry and serves elderly of many faiths who are in need of care. The program was launched in April 2015.
SBGC at Washington Center for Aging Services is a 259 bed nursing home located in the Northeast section of the District of Columbia (Washington, DC). The Center employs approximately 431 team members and provides both long-term care and short-term rehabilitation services. The facility primarily serves an income-disadvantaged population, and is recognized for outstanding nursing care. Together with Stoddard Baptist, an affiliate, SBGS is testing a staff group incentive program to increase caregiver participation in Ceca’s recognition and rewards program. Launched in June 2015.
In April 1996, Carroll Manor Nursing and Rehabilitation Center opened its doors on the Providence Hospital campus with a mission to serve all persons, giving special attention to elderly persons who are poor and vulnerable. Carroll Manor is a state-of-the-art skilled nursing center providing short-term and long-term medical, nursing, and rehabilitation services. Accredited by The Joint Commission and Medicare/Medicaid certified, the center has private and shared accommodations available for up to 252 residents. Since Carroll Manor is conveniently located on the Providence Hospital Campus, residents benefit from easy access to the hospital’s inpatient services, as well as a wide array of outpatient services and specialty programs. Ceca’s recognition and rewards program launched in February 2017.
Deanwood Rehabilitation & Wellness Center, located in Washington, DC, has been providing team based nursing care since 1984. Both short and long term care are provided on their 296 federally certified beds. With a staff of 420 caregivers, Deanwood serves a large Medicaid population in an economically disadvantaged part of the city. Occupational, Physical, and Speech Therapies are made available to residents, along with activities 7 days a week. Planned Launch in Fall 2017.
Doctors Community Rehabilitation and Patient Care Center was established in 2015 as a unique collaboration between Genesis Healthcare, one of the nation’s largest post-acute care providers with more than 450 skilled nursing centers and assisted/senior living communities in 30 states nationwide, and Doctors Community Hospital—another Ceca Healthcare Partner. Located directly adjacent to the Hospital in Lanham, MD, Doctors Rehabilitation’s 180 staff members provide transitional, short, and long-term care to their 130 patient beds. Planned Launch in Fall 2017.
The Future & Expansion
With the launch of a diverse set of hospitals, nursing homes, psychiatric and hospice centers, Ceca has completed the first phase of its program. With promising initial results, the program has proven to be scalable.
Moving forward, the Foundation will continue to improve its infrastructure (both human and technical) and Healthcare Partner performance metrics. Ceca’s proprietary software is being enhanced to improve caregiver access, usability and gamification. The Foundation is expanding its staff and continues to use a growing base of volunteers for its award selection panels. If you’re interested in volunteering please click here.
Special emphasis is being placed on improving Healthcare Partner performance. Each Healthcare Partner is calibrated and tracked based on its level of caregiver staff participation and engagement, its net promoter score trend, and progress in reducing the healthcare facility staff turnover. Each Healthcare Partner received a monthly set of performance statistics, including their ranking versus a blind pool of their peers.
Ceca has also developed a five-year strategic plan to expand its program across the country. To finance its expansion, Ceca is also considering foundation partnerships, especially those affiliated with hospitals or focused on healthcare. If you are interested in learning more about the Ceca Award and becoming a Healthcare Partner or Foundation Partner, please contact us.