The Ceca Award for Skilled Nursing
A way to improve safety, lower turnover, and a create a sense of belonging among staff
Skilled nursing facilities are tasked with protecting many of your community’s most vulnerable residents. Your team members have made incredible sacrifices during the pandemic to protect your residents and their own families—not to mention themselves. And while the work is rewarding, it can often feel overwhelming.
SNFs rely on staff members to do physically, mentally, and emotionally challenging work, while frequently wrestling with funding and reimbursement shortages that can impact their ability to provide competitive compensation. The need for your team to be connected to their work and get satisfaction from what they do is critical. Harvard Business Review noted that healthcare workers are “more motivated to do work that has a positive impact on others, to place a higher value on social recognition, and to be less motivated by salary than their private sector counterparts”. By finding impactful ways to show your appreciation for their efforts, you can keep them motivated and avoid costly turnover that also impacts your quality of care.
In the skilled nursing industry, resident safety is of highest importance. With CNAs providing the majority of direct care , turnover and training can become expensive in both financial and care terms. Limiting turnover is essential, and providing frequent, value based, symbolic recognition can inspire your team and promote a sense of loyalty and belonging.
Be an organization that caregivers WANT to work for!
“The Ceca Award program is the best—it moves lives and makes a huge difference.”
The Role of Engagement
Engaged employees are willing to go above and beyond to solve problems—often without being asked to do so. Engaged employees view their work as a calling and feel a sense of belonging at their organizations. They give maximum effort and strive to see their companies succeed. (Source: Achievers.com)
Research has long shown a correlation between overall engagement and turnover. According to the PRC study, there is also a strong overlap between caregiver engagement and better patient experiences.
So if turnover is a major challenge for SNFs, and better patient experiences are desired, what can be done about it?
Recognition is a top driver of engagement
The Ceca Award program provides a way for all your team members, as well as your residents and family members, to inspire and support one another. Ceca program participation rates are exceptionally high with over 30% of staff recognized each year, driving employee engagement and closer attention to residents. The financial Awards are both welcome and meaningful to staff, but the symbolic recognition is exceedingly important given tight financial constraints and The Ceca Award Program can help you recognize high-touch care in a high-tech way, and allows you to publicly recognize more of your employees, across more departments, for the acts of care that define you. And with many caregivers nearing retirement age, it’s more important than ever to attract younger professionals with a familiar medium that can positively impact their job satisfaction.
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“Providence Place has always put our residents first. And we feel strongly that our team members—from Resident Life Associates, to Community Life Directors, to our Dining and Housekeeping teams —are on the front lines providing that compassionate care on which we pride ourselves. Partnering with Ceca allows us to publicly recognize our co-workers for going above and beyond in service of the residents and families who walk through our doors. And the Ceca team ensures that, no matter the challenges we’ve faced during the Covid crisis, we continue to recognize and honor their contributions to making our communities best-in-class for those we serve.”